Smart Money magazine put together this report on the top 10 things the airlines' don't want their customers to know. Not only have passengers endured one of the worst years of flying in 2007, but the airlines' are attempting to collect more fees from passengers while cutting back on their services. The airlines' are trying every which way to get into passengers pockets by charging fees for thing like exit row seating, luggage and booking your flight.
In addition, the airlines' are not disclosing how many flights they are actually scheduling during peak hours at high traffic airports. "For example, there's room for 32 to 52 flights to leave New York's JFK airport between 8 and 9 a.m., but 57 are normally scheduled, automatically leading to delays, according to congressional testimony by the National Air Traffic Controllers Association."
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